Dialogic Media Gateway
Configuration Note 26 of 32
© 2007 Interactive Intelligence, Inc.
11. Next click this button to reduce the ACSyslog to the system tray and once clicked this icon
will appear in the systray and if clicked will reopen the ACSyslog window.
6.1 Additional Logging Options
Other logging options include and may be setup under Options -> Logging 2;
6.1.1 By IP
This will create a separate file based upon the IP address that is sending the data. The only
caveat with using this method is that a file size limit cannot be implemented so the files
would need to be manually deleted based upon disk space.
6.1.2 By Date/Time
This will create a new log file based upon the following format, dd/hh/mm/ss. If drive space
is not an issue this could be used create a new file every so many days or other time period.
The same caveat exists for this method as IP.
7 Interaction Administrator Configuration
The Dialogic Media Gateways include SIP Load Balancing and Fault Tolerance in their
Firmware. So, SIP Proxies are not required.
Line Configuration:
There should be a single Inbound SIP Line created with enough sessions available to handle
all licensed channels. This line should have no Proxies defined.
There should be a separate Outbound SIP Line created for each Media Gateway in the
solution, with only enough sessions allowed to correspond to the number of channels
available on their DMG. This line won’t receive inbound calls, so the Receive Port can be set
to something unique to prevent any errors from Interaction Administrator. The only Proxy
defined on this line will be the Dialogic Media Gateway for which it has been configured.
When configuring the SIP Lines in IA, the following non-default items are suggested:
Max Invite Retry
2
Transport Section of SIP Line in IA
This speeds up the IC server's recognition of an unusable xIMG for outbound calls,
allowing it to proceed to the next available xIMG in 1.5 seconds instead of 19.5 with the
default settings.
Enable Putback
Checked
Call Putback Tab
This setting is required to prevent Attendant and Zero Out transfers from hair-pinning
through the MIC server, tying up resources.
(18 Seiten)
Manymanuals.com
Manymanuals.de
Manymanuals.fr
Manymanuals.it
Manymanuals.pl
Manymanuals.cz
Manymanuals.es
Manymanuals-pt.com
Kommentare zu diesen Handbüchern