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Dialogic
®
1000 and 2000 Media Gateway Series User’s Guide — September 2007 213
Dialogic Corporation
Diagnostics
Figure 54. PBX Self Verification Call Log Web Page
9.4 Diagnostic Logging
The following is an overview describing the diagnostic logging capabilities of the Media Gateway
and includes the following sections:
• Overview
• Debug Trace Capture
• Network Capture
• TDM Capture
9.4.1 Overview
The Media Gateway provides the user with the ability to record, in real-time, diagnostic
information. This information can then be transferred to a PC for off-line analysis of problems.
Three independent logs are available:
• Debug Trace Capture: The debug trace log is a verbatim copy of the trace messages that are
available using the terminal interface. The messages are described in Section 9.6, “Trace
Mechanism”, on page 223.
• Network Capture: The network log is a copy of the IP messages transmitted and received by
the Gateway.
- Dialogic 1
- 1000 and 2000 1
- Media Gateway Series 1
- Software License Agreement 3
- 6 Dialogic 6
- 8 Dialogic 8
- Contents 10
- Dialogic Corporation 11
- 12 Dialogic 12
- Revision History 15
- About This Publication 17
- Related Information 18
- Overview 21
- 1.1.1 Phone Emulating 22
- 24 Dialogic 24
- 26 Dialogic 26
- 1.2.1 Un-Routable Calls 27
- 1.4 Security 28
- 1.5 Web Interface 29
- 32 Dialogic 32
- 1.6 Online Help 33
- Configuring the Media Gateway 35
- 36 Dialogic 36
- 2.3 Changing the Password 37
- 2.4 Configuration Procedure 37
- 2.5 Restart Options 38
- 2.7 Upgrading the Software 40
- Parameter Reference 41
- 3.1.1.1 Client IP Address 42
- 3.1.1.2 Client Subnet Mask 42
- 3.1.1.4 BOOTP Enabled 42
- 3.1.2.1 Client IP Address 43
- 3.1.2.2 Client Subnet Mask 43
- Management Interface 44
- • Ethernet Interface 45
- • Destination Address 45
- • Destination Mask 45
- • Gateway Address 45
- Ethernet Interface 46
- Destination Address 46
- Destination Mask 46
- 3.2 Security Parameters 47
- 3.2.2 SRTP Management Group 48
- 3.2.2.3 Key Derivation Enable 49
- 3.2.2.4 Key Derivation Rate 49
- 3.2.2.6 Cipher Mode 50
- 3.2.2.7 Authentication Type 50
- 3.3 System Parameters 51
- 3.3.3 Serial Port, COM1 Group 52
- 3.3.3.1 Serial Port Baud Rate 53
- 3.3.3.2 Serial Port Parity 53
- 3.3.3.3 Serial Port Data Bits 53
- 3.3.3.4 Serial Port Stop Bits 53
- 3.3.4.1 Serial Port Baud Rate 54
- 3.3.4.2 Serial Port Parity 54
- DMG1004LS Only) 55
- 3.4.1.1 Flash Hook 56
- 3.4.1.4 Ringing Timeout 56
- 3.4.2 Feature Codes Group 57
- 58 Dialogic 58
- 3.4.4 CPID Group 59
- 3.4.4.3 Analog Interface Type 60
- 62 Dialogic 62
- 3.5.4 MCI Message Type 64
- 3.5.5 CPID Length 64
- 3.5.6 CPID Padding String 64
- 3.5.7 Voice Mail Port Length 65
- 3.5.8 System Number 65
- 3.5.9 MWI Response Timeout 65
- 3.6 Gateway Parameters 66
- 3.6.1.1 Call Routing Group 67
- Fault Tolerance Enabled 67
- Load Balancing Enabled 67
- VoIP Endpoint ID 67
- 3.6.2 Gateway Advanced Group 68
- Call Connect Mode 69
- Send DNIS to VoIP Endpoint 69
- Monitor Call Connections 70
- Call Monitor Interval 70
- 3.6.2.2 Telephony Group 70
- Dial Digit On Time 71
- Dial Inter-Digit Time 72
- Dial Pause Time 72
- 3.6.2.3 Audio Group 74
- Audio Compression 74
- RTP Digit Relay Mode 74
- RTP Fax/Modem Tone Relay Mode 75
- Signaling Digit Relay Mode 76
- Voice Activity Detection 76
- 3.6.2.4 Fax Group 77
- Fax-IP Transport Mode 77
- Call Control QOS Byte 78
- RTP QOS Type 79
- 3.6.2.6 E-Mail Group 80
- E-Mail Alarms Enabled 80
- E-Mail Minimum Alarm Severity 80
- Destination E-Mail List 80
- E-Mail Server IP Address 81
- Source E-Mail Address 81
- 3.6.2.7 SysLog Group 81
- SysLog Server IP Address 81
- Alarms to SysLog Enabled 81
- SysLog Minimum Alarm Severity 82
- 3.6.2.8 SNMP Group 82
- SNMP Traps Enabled? 83
- SNMP Minimum Alarm Severity 83
- SNMP Trap IP List 83
- SNMP Community Name 83
- SNMP System Name 84
- SNMP System Contact 84
- SNMP System Location 84
- 3.6.2.9 Web Server Group 84
- HTTP Server Enabled 84
- HTTPs Server Enabled 85
- 3.6.2.10 Telnet Server Group 85
- Telnet Server Enabled 85
- 3.6.3.1 Port # 86
- 3.7.1 T1/E1 Mode Group 87
- 3.7.1.3 Interface Side 88
- 3.7.2.1 T1 CAS Protocol 88
- 3.7.2.2 Line Encoding 89
- 3.7.2.3 Framing 89
- 3.7.2.5 Flash Hook 90
- 3.7.2.8 Ring Cycle Time 90
- 92 Dialogic 92
- 3.7.2.16 CPID Type 93
- 3.7.3.1 ISDN Protocol 94
- 3.7.3.2 ISDN Protocol Variant 94
- 3.7.3.3 Line Encoding 94
- 3.7.3.4 Framing 94
- 3.7.4.1 ISDN Protocol 96
- 3.7.4.2 ISDN Protocol Variant 97
- 3.7.4.3 Line Coding 97
- 3.7.4.4 Framing 97
- 3.7.4.6 Contiguous B-Channel 98
- 3.8 H.323 Parameters 99
- 3.8.1 Gatekeeper Mode 100
- 3.8.2 Gateway Name 100
- 3.8.3 Gateway Prefix 101
- 3.8.4 Gatekeeper IP Address 101
- 3.8.6 Proxy IP Address 101
- 3.8.7 Preferred Gatekeeper ID 102
- 3.8.8 Fast Start 102
- 3.9.1 User-Agent Group 103
- 3.9.1.2 Transport Type 104
- 3.9.1.3 Call as Domain Name? 104
- 3.9.1.5 Invite Expiration 104
- 3.9.2 Server Group 105
- 3.9.3 TCP/UDP Group 106
- 3.9.4 TLS Group 107
- 3.9.4.1 TLS Transport Enabled 108
- 3.9.4.2 TLS Server Port 108
- 3.9.4.3 SSL TLS Protocol 108
- 3.9.4.5 TLS Inactivity Timer 109
- 3.9.5 Proxy Group 110
- 3.9.6 Timing Group 111
- 3.9.6.1 T1 Time 112
- 3.9.6.2 T2 Time 112
- 3.9.6.3 T4 Time 112
- 3.10.1 DSP Advanced Group 113
- 3.10.2 DSP Advanced Settings 114
- 116 Dialogic 116
- 118 Dialogic 118
- • On = AGC is enabled 120
- • Off = AGC is disabled 120
- • Medium = Mid point 120
- 3.10.3 T.38 Advanced Settings 122
- 124 Dialogic 124
- 3.11 Tone Parameters 125
- 3.11.1 ID 126
- 3.11.2 Tone Event 126
- 3.11.3 Tone Name 127
- 3.11.4 Cadence Type 127
- 3.11.6 Tone Frequency 127
- 3.11.8 Tone Cadence Time 128
- 130 Dialogic 130
- 3.12.9 Start Port for RTP 132
- 134 Dialogic 134
- 4.2.1 Learn Tone Web Page 136
- 138 Dialogic 138
- 140 Dialogic 140
- Tone Errors 141
- Existing Tones 142
- Unique Tones 142
- Conflicting Tones 142
- 144 Dialogic 144
- 146 Dialogic 146
- Validation Errors 147
- Validated Tones 148
- Dial Plan 149
- 5.1.2 TDM to VoIP Calls 150
- 5.2 CPID (Number) Matching 152
- 5.3 Channel Pools 152
- 5.3.3 Channel Selection Mode 153
- 5.4.1 Rules Syntax 154
- 5.5 Inbound VoIP Call Routing 156
- 5.6 Inbound TDM Call Routing 157
- 5.7 Web Configuration Notes 158
- 5.8 Offline Testing 159
- 5.9 Implementation Example 161
- 162 Dialogic 162
- Media Gateway Parsers 163
- 164 Dialogic 164
- 6.2.2 Call Class Rules 168
- Rule Order 169
- Reason Tokens 169
- 170 Dialogic 170
- Data Security 171
- 172 Dialogic 172
- 7.2.2 HTTPS Example 173
- 174 Dialogic 174
- 7.3.3 TLS Examples 175
- 7.4 Secure Voice Data 176
- Example1: 177
- Example 2: 178
- Unit Status 181
- 8.2 Alarm Information 182
- 8.5 MIB-II Status Information 183
- 8.5.1 SNMP Agent 184
- 8.5.2 Supported MIBs 185
- Table 7. Gateway Specific MIB 186
- 8.5.3 SNMP Alarms 187
- Table 9. Alarm Information 188
- 8.5.3.1 Alarm E-Mails 189
- E-Mail Format 190
- Sample E-Mails 191
- 8.6 Version Information 192
- 8.7 Diagnostics Information 193
- Diagnostics 195
- 9.1.1.1 Features 196
- 9.1.1.2 Location 196
- 9.1.2.1 Configuration Options 197
- 9.1.2.2 Test Status 197
- 198 Dialogic 198
- 9.2 PBX/PSTN Interface Test 199
- 9.2.1.1 Features 200
- 9.2.1.2 Location 200
- 9.2.2.1 Configuration Options 201
- 9.2.2.2 Test Status 202
- 9.2.2.3 Call Log 203
- 9.3.1.1 Features 204
- 9.3.1.2 Restrictions 205
- 9.3.1.3 Capabilities 205
- 9.3.1.4 Location 205
- 9.3.2.1 Configuration Options 206
- 9.3.2.2 Call Flows 207
- Initiate Call / Answer Call 207
- Send Message Waiting Status 208
- 9.3.2.3 Test Status 209
- 9.3.2.4 Test Results 210
- 9.3.2.5 Test Failures 211
- 9.3.2.6 Call Log 212
- 9.4 Diagnostic Logging 213
- 9.4.1.1 Control of Log Files: 214
- 9.4.2 Debug Trace Capture 215
- 216 Dialogic 216
- 9.4.3 Network Capture 217
- 218 Dialogic 218
- 9.4.4 TDM Capture 220
- Connector 222
- 9.6 Trace Mechanism 223
- 9.6.1 Trace Format 224
- 9.6.2 Trace Utility 224
- 9.6.2.1 Trace Key 225
- 9.6.2.2 Trace Type 227
- 9.6.3 Trace Commands 228
- 9.6.3.2 trace default 229
- 230 Dialogic 230
- Example 2 231
- Example 3 232
- Example 4 234
- 9.7 Diagnostic Commands 235
- 9.7.4 Ver Command 236
- 9.7.5 Alarm List Command 236
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