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Microsoft Exchange UM IntegrationChapter 7

Integrating XMediusFAX as Fax Solution for MS Exchange UM

Unified Messaging (UM) is the integration of different electronic messaging media (email, SMS, fax, voicemail,

video messaging, etc.) into a single interface. One aspect of UM is to regroup lots of information into one

single point of access. Microsoft Exchange enables you to store all emails, faxes and voicemails in the same

mailbox.

In Microsoft Exchange 2007, faxes and voicemails were both totally managed by the UM module and finally

stored in the server mailbox (with the emails), as shown in the following picture:

Since version 2010 of Microsoft Exchange, the UM module manages differently the fax reception: it allows

fax calls to be redirected to an external fax system – as XMediusFAX – that is able to receive the faxes and

process them. XMediusFAX allows fax notifications to be finally sent to the Exchange Server mailbox, in the

form that was used by the UM module in Exchange 2007 – or even in a custom form managed through

XMediusFAX.

The following picture shows a typical deployment including a Microsoft Exchange 2010 Server and XMediusFAX

and gives the way a fax is received and managed by the whole system:

XMediusFAX | Installation and Maintenance Guide 61

Chapter 7 | Microsoft Exchange UM Integration

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Dialogic Brooktrout TR1034 DID, Combo, & Loop Start Bedienungsanleitung Seite 71